Seren Health Coaching Cookie Policy

Hello there!

Thank you for checking out our cookie policy. We are committed to ensure our website and the use of cookies, complies with UK laws on privacy and data protection. This policy sets out the types of cookies we use, the exact cookies used on our website, whether we are using any third-party cookies, how you can control our use of cookies, what their expiry dates are and how you can get in contact with us for more information.

What are cookies?

Cookies are small files of information, usually containing letters and numbers, that websites store on your browser, or the hard drive of your computer. You must however agree to these cookies being stored for them to be stored on your device.

Our website needs to use these cookies so we can understand what works well with our website, and what we can do to improve. These cookies also allow us to distinguish you from other website visitors, helping us to provide you with a seamless experience on our site.

What type of cookies do you use?

We use the following cookie types:

Essential Cookies – These can also be known as Strictly Necessary Cookies, and they’re very important for us to make sure our website runs as it should. As a result, these cookies are always automatically enabled, to make sure our website works sufficiently. Some examples of uses of essential cookies include the distribution of website traffic across multiple servers – without the website speed being affected, enabling the use of a shopping basket and facilitating the check out process.

Analytical Cookies – These can also be known as Performance Cookies, and they gather information about how website visitors use a website. These cookies help us to keep count of the number of visitors on our website, and also helps us to understand how these visitors use our website. This enables us to understand what works well on our website, and what doesn’t work so well, so we can continuously improve the site for visitors.

Functionality Cookies – These make your experience on our website easier by remembering user preferences, and simplifying interactions. Some examples of what these cookies enable include remembering your language preferences, font sizes, your log-in details, and items in your shopping basket.

What exact cookies do you use on your website?

We’ve provided a detailed breakdown below of all the cookies we use on our website, and why we use them.

Name and Type of Cookie crumb - essential cookie

Why do we use this? Prevents Cross site forgery (CSRF)

CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone is logged in.

Duration and Expiry - session

Name and Type of Cookie ss_cvr - analytics and performance cookie

Why do we use this? Recognise a visitor when they return to our website

Gain a better understanding of our audience size

Understand how our website is being used

Duration 2 years

Expiry 400 days

Name and Type of Cookie ss_cvt - analytics and performance cookie

Why do we use this? Recognise a visitor when they return to our website

Gain a better understanding of our audience size

Understand how our website is being used

Duration 30 minutes

Expiry 1 hour

Name and Type of Cookie ss_cid - analytics and performance cookie

Why do we use this? Recognise a visitor when they return to our website

Gain a better understanding of our audience size

Understand how our website is being used

Expiry 2 years

Name and Type of Cookie ss_cpvisit - analytics and performance cookie

Why do we use this? Recognise a visitor when they return to our website

Gain a better understanding of our audience size

Understand how our website is being used

Duration 2 years

Name and Type of Cookie ss_cvisit - analytics and performance cookie

Why do we use this? Recognise a visitor when they return to our website

Gain a better understanding of our audience size

Understand how our website is being used

Duration 30 minutes

Name and Type of Cookie ss_MATTR - analytics and performance cookie

Why do we use this? Recognise a visitor when they return to our website

Gain a better understanding of our audience size

Understand how our website is being used

Duration and expiry 1 year

Name and Type of Cookie ss_MID - analytics and performance cookie

Why do we use this? Recognise a visitor when they return to our website

Gain a better understanding of our audience size

Understand how our website is being used

Duration and expiry 1 year

Do you use any Third-Party Cookies?

Third party cookies are not set by us, but are set by other domains than the website you visit. These cookies are placed on website visitor’s devices by third-party outlets. Common examples of these third-parties can include social media platforms, analytical providers, and advertising networks.

We do not share any information collected from our cookies with any third parties.

How can I control these cookies?

You are able to control your use of cookies on our website. You can do the following:

Reject all cookies

Select certain cookies you wish to use, and reject other cookies

To decide which essential, analytical, functionality and targeting cookies our website sets, follow the below steps:

You can select “Decline” in our cookie banner. But if you do so, this also blocks essential cookies, which means you may not be able to access all parts of our website, and our website may not work to the best of its ability for you.

What is the Expiry Period for your cookies?

Not including our use of essential cookies, all cookies expire after 400 days.

How do I ask you for more information?

If you’d like to learn more about our use of cookies, or if you have any questions, please get in touch with us on the following details:

serenhealthcoaching@gmail.com

We will ensure we get back to you within 14 working days.